Privacy & Data Protection
Data Controller
The Data Controller is Awaken Inner Sense Ltd (ICO Registration No: ZA913992). I am committed to protecting the privacy and confidentiality of the information you share with me.
1. Information Collection & Legal Basis
I collect personal data (such as your name, contact details, and emergency contact) and “Special Category” data (digital intake form responses, health history, clinical case notes, and somatic narratives).
1.1 Legal Basis for Clinical Pathways (1–3): We process this data under the legal basis of Contract (to deliver the service you booked) and Health & Social Care under UK GDPR Article 9(2)(h) (to provide safe and effective clinical psychotherapy).
1.2 Legal Basis for Non-Clinical Containers (4–6): For neuro-somatic coaching, ancestral, and energetic frameworks, Special Category data is processed under the legal basis of Contract backed by your Explicit Consent provided during your post-purchase onboarding intake setup.
2. Remote & Online Security (The “Digital Container”)
All remote sessions are conducted via a Therapeutically Protected Zoom environment or secure telephone line.
2.1 No Recording: To protect your privacy and the clinical integrity of the work, sessions are never recorded by Awaken Inner Sense Ltd unless otherwise agreed with consent. Clients are strictly prohibited from recording sessions.
2.2 Data in Transit: I use end-to-end encrypted platforms to ensure that our video/audio communication remains private.
3. Storage, Security & Data Processors
Your data is stored and processed securely using professional, encrypted, GDPR-compliant platforms. To maintain absolute data integrity, Awaken Inner Sense Ltd utilises dedicated Electronic Health Record (EHR) systems, secure web forms for post-purchase intake screening, and end-to-end encrypted messaging channels (such as Signal) for asynchronous somatic tracking. I adhere strictly to the security, data privacy, and ethical standards mandated by the UKCP. Your information is strictly private and is never sold or shared with third parties for marketing or analytical profiling purposes.
4. Confidentiality & Disclosure
Confidentiality is a cornerstone of clinical practice. Information is only shared in the following exceptional circumstances:
1. Clinical Supervision: As required by professional ethics, I discuss cases with a qualified supervisor (your identity remains protected).
2. Legal Requirement: If a court of law subpoenas me.
3. Safety: If there is a significant risk of serious harm to yourself or others.
5. Data Retention
In accordance with clinical insurance and UKCP guidelines, clinical records are typically retained for 7 years after the conclusion of therapy, after which they are securely destroyed.
6. Your Rights
Under UK GDPR, you have the right to access your data, request corrections, or object to processing. You also have the right to lodge a complaint with the ICO (Information Commissioner’s Office) if you have concerns about how your data is handled. For international clients residing in the USA (including California and New York), we extend equivalent privacy protections regarding your right to access, request deletion, or limit the use of your data. All data subject requests should be directed to info@awakeninnersense.co.uk and will be processed in accordance with English law.
7. Contact
For any data-related queries or to exercise your rights, please contact: info@awakeninnersense.co.uk.